terms and conditions

1. By signing up to our website and purchasing products from Le Pantry, you are agreeing to the terms and conditions of sale. Signing up to the service means we must have the following information:

Your address, postcode, telephone number and email address is required so we can supply you with important information such as your order confirmation and delivery information.
Le Pantry only sells goods on our website to the end user and they should not, in any way, be resold without our prior written consent. All orders – even if originally given over the telephone, to be confirmed via email to Le Pantry.

2. The price of goods charged shall be as quoted on the web site at the time you confirm your order with us. All of our food products are zero-rated for TVA. Our minimum order level is 20 euros with free delivery on any orders over 75 euros within a 20km radius of Pezenas. Prices of goods do not include the delivery charge.

3. To help us maintain our quality we would appreciate any relevant feedback you may have,  As we sell perishable goods, we ask that you – the customer – inspect the food once you have opened the box. Should you have any reason for dissatisfaction with the products delivered it is important that you contact us immediately in order for us to rectify any such problem.

*ALL OUR FOOD IS NUT FREE BUT HAS BEEN PREPARED IN A KITCHEN THAT MAY HAVE TRACES OF NUTS.
PLEASE ASK FOR ALLERGEN INFORMATION RE: DAIRY, GLUTEN ETC.